Comfort and Customer Service in Dentistry

With over 450 dental practices in the Jacksonville area, how can you be certain that you have chosen the right one? Dr. James J. McCall is committed to providing you with a patient-centric experience, where your comfort comes first. With one simple philosophy – the patient always comes first – Dr. McCall and his staff have created a practice where you will actually look forward to coming to the dentist.

Your dental visit starts with a friendly smile from our reception staff. While you wait, enjoy fresh baked cookies, coffee and tea in our reception area, where you will relax on comfortable couches, not hard office chairs. Pick up a magazine and get comfortable.

But your wait won’t be long. We are committed to seeing every patient on time, every time, so you will not be sitting around. Your time is valuable, and we know our patients lead busy lives, so we will be respectful of your time.

When you are escorted back to the exam area, you will be surprised at how relaxing the environment feels. Our spa-like dental clinic provides for all of your needs. When you lean back for your exam, you can relax watching the TV mounted to the ceiling. If you are feeling nervous, we will provide nitrous oxide to help you relax. For patients who feel cold, a warm blanket is available.

Throughout your appointment, we will keep you informed. We explain both what needs to be done, and why it is needed, and provide a through education of the risks if you choose to skip a treatment. We do this because we believe that patients who understand what we are doing and why will take better care of their teeth. We will never proceed until all questions about a procedure are answered, you know what is happening, and you have approved the treatment.

After your procedure, we will bill your dental plan for you. If you are concerned about the cost of treatment, we will find a financial option that works with your budget. We never want cost to be a reason that one of our patients forgoes a necessary treatment.

Welcome to the dental clinic of Dr. James J. McCall. Here, you are treated like family. We want you to keep your teeth for life with a beautiful, confidence-building smile. Let us help you take control of your dental health.

Comments are closed.